Quality Management in Health Care: Principles and Methods, Second Edition explores quality management processes in health care using specific analytical methods in addition to emphasizing general theory and practical applications. Topics that are examined include: statistical process control and group management, disease management, clinical practice guidelines, and implementation strategies. The writing is clear and understandable, and the text makes effective use of examples, illustrations and case studies to elucidate key concepts. Additionally, each chapter ends with exercises designed to reinforce the chapter content.