Covering all the functions of a dental business office, this practical text describes how to organize tasks, connplete procedures, develop effective communication skills, and behave professionally. This edition highlights new technology and the move toward the paperless dental office, specifically in areas such as scheduling, bookkeeping, electronic record regulations, and insurance coding. Also included are hot topics such as current HIPAA guidelines and dental coding information.
• Chapter content and artwork reflect the shift toward increased use of technology m today's dental office, including more exposure to practice management software.
• NEW! What Would You Do? boxes depict common situations dental assistants face in the workplace and promote problem-solving skills.
• Procedure boxes provide step-by-step instructions on a wide variety of dental office tasks.
• Anatomy of... images break down the components of commonly used forms, equipment, or procedures.
• NEW! Online simulation tool offers realistic practice with essential daily functions such as entering and updating patient data, submitting e-claims, evaluating reports, and scheduling appointments.