Effective communication skills are crucial in all aspects of nursing and midwifery practice: this book will enable you to communicate effectively and with confidence in your professional practice. It focuses on the communication skills needed for the development of successful professional and therapeutic relationships.
It is a "how to do' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of nursing and midwifery situations.
This book will help you to:
• Ensure respect and dignity
• Develop empathy and comfort skills
• Communicate assertively
• Communicate effectively in groups and teams
• Manage difficult situations
• Reflect on your practice.