Proven pediatric-specific solutions for consistent, high-quality telephone careAn American Academy of Pediatrics (AAP) best seller used In hundreds of practices nationwide, Pediatric Telephone Protocols delivers the physician-authored, peer-reviewed guidance your staff needs to answer parent calls with complete confidence.This new edition includes more than 125 decision-support protocols spanning the spectrum of common pediatric conditions and complaints.
Step-by-Step guidance to simplify telephone triage
• Give parents prompt assistance, accurate information, and trustworthy advice.
• Rapidly determine whether patients must be seen immediately, seen by appointment, or treated at home.
• Provide easy-to-understand home care instructions.
• Maintain a consistent standard of phone care across your office.
• Contain costs by making more efficient use of staff time and resources
• Eliminate unnecessary office visits and emergency department referrals.
• Reduce the medical and legal risks associated with phone care.
All-new protocols for
- Ear Infection: Follow-up Call
- Hernia, Umbilical
- Influenza, HINl (Swine Flu)
- Influenza (HiNl) Exposure
- Skin, Lump or Localized Swelling
- Sty