This practical resource, written by foremost experts in the field of case management features complete coverage of aspect of nursing case management, from its evolution and history to the latest case management models.

The new 4th edition has been completely updated and is designed to help you prepare, implement, and evaluate a case management program within the framework of today's health care environment. This helpful resource is designed to help nurse case managers assess their organization's readiness for case management, prepare and implement a plan to achieve necessary improvements and evaluate the plan's success.